Detention Support Specialist

Job Locations US-FL-Winter Haven
Posted Date 7 months ago(9/1/2023 9:56 AM)
Job ID
Detention Support
Blood and Viral Pathogen Risk
Foreseeable Risk

Position Concept






The Detention Support Specialist performs operations, clerical and public relations duties in the Department of Detention specific to the position.


The most important and essential job function of the position is attitude and includes the following: positive interaction and cooperation with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.


The member may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Employee Benefits

  • Direct Deposit, Bi-Weekly Pay Checks
  • Medical, Dental, Vision
  • Life Insurance
  • FRS Retirement
  • 10 Paid Holidays
  • Paid Time Off
  • Tuition Reimbursement
  • Education Incentives
  • Deferred Compensation Plan
  • Wellness Incentives
  • Employee Assistance Program (EAP)
  • Free Employee Gym
  • Free Employee Health Clinic

Essential Functions

  • Operate Security doors
  • Handle inmate property
  • Monitor movement of visitors
  • Monitor inmate activity
  • Communicate via portable radio
  • Provide information to the public
  • Assist other Detention members
  • Maintain office logs
  • Track inmate movement via computer
  • Document visitors
  • Maintain office supply inventory
  • Distribute mail
  • Communicate via telephone

 Court Holding

  • Monitor alarm/surveillance cameras


South County Jail Visitation

  • Operate video visitation software
  • Perform interior equipment check
  • South County Jail receptionist
  • Schedule professional visitation
  • Track inmate Work Program certificates 

Education, Professional Certification or License

  • High School or GED
  • Detention Support Specialist (to be completed within one year of appointment)

Professional Experience

  • Must complete agency-provided keyboarding classes during the first twelve (12) months of employment

Environmental Conditions

  • Works primarily in a closed, secure workplace

Knowledge of

  • PCSO policy, procedures and benefitEmergency procedures
  • Operation of control panel
  • Appropriate forms and documents
  • PCSO facilities and locations
  • Inmate rules and regulations
  • Inmate property procedures
  • Criminal Justice system
  • Communication radio codes
  • Cell location
  • Housing layout
  • Security system
  • Visitor log
  • Special housing needs
  • Inmate rights
  • County and State agencies
  • Resources
  • Filing system
  • Office supplies
  • Key control

Ability to

  • Read and write English
  • Operate office equipment
  • Recognize potential problems
  • Perform inventory
  • Operate surveillance equipment


  • Communication
  • Alphabetizing
  • Observation
  • Computer
  • Basic mathematical
  • Telephone
  • Interpersonal
  • Clerical
  • Keyboarding
  • Analytical

Physical Requirements

  • Lift 25 lbs
  • Carry 10 lbs.
  • Squat

  • Walk
  • Sit for long periods
  • Stand for long periods
  • Hear at normal level or with accommodation
  • See at normal range or with accommodation
  • Speak English understandably
  • Manual dexterity
  • Ambulate independently
  • Ability to look up frequently


• *FCIC/NCIC: Florida Crime Information Center/National Crime Information Center
• FDLE: Florida Department of Law Enforcement



Equal Employment Opportunity Employer M/F/D/V


USD $37,296.90/Yr.


USD $50,832.08/Yr.


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